Monday, February 13, 2012

Employment Opportunities in Kenya

1. Customer Service Staff /Sales Staff

Objective of role


Help to maximise sales for the store and across wider channels

Provide first class customer experience

Grow personally and professionally as part of a dynamic business

Responsibilities

·                     Greet, assist and sell to customers
·                     Operate till and handle financial transactions
·                     Merchandise and replenish stock as directed
·                     Assist with deliveries and stock handling as directed
·                     Undertake cleaning and housekeeping duties
·                     Continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of business, and reflect this in everyday performance
·                     Take responsibility for personal development and actively seek opportunities for improvement
Experience Required
·                     No experience is needed if the enthusiasm, aptitude and proven desire to learn can be demonstrated
·                     Experience in a retail environment with a quality brand is desirable
·                     Experience in a customer service role with face-to-face customer contact may also be beneficial
Skills/Knowledge Required
·                     Ability to initiate contact and communication
·                     Confident, articulate and accurate spoken English
·                     Ability to work hard and smart
·                     Ability to adapt to frequent change and a high pressure environment
2. Personal Assistant (PA) / Secretary

Personal assistants (PAs) to act as their manager's first point of contact with people from both inside and outside the organisation.

Typical work activities include:
·                     deputising for the manager, making decisions and delegating work to others in the manager's absence;
·                     devising and maintaining office systems, including data management and filing;
·                     arranging travel and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;
·                     screening telephone calls, enquiries and requests, and handling them when appropriate;
·                     meeting and greeting visitors at all levels of seniority;
·                     organising and maintaining diaries and making appointments;
·                     dealing with incoming email, faxes and post, often corresponding on behalf of their manager;
·                     taking dictation and minutes;
·                     carrying out background research and presenting findings;
·                     producing documents, briefing papers, reports and presentations;
·                     organising and attending meetings and ensuring their manager is well-prepared for meetings;
·                     liaising with clients, suppliers and other staff.
The scope of the PA's role can be extensive and additional duties may include:
·                     carrying out specific projects and research;
·                     responsibility for accounts and budgets;
·                     taking on some of the manager's responsibilities and working more closely with management;
·                     being involved in decision-making processes.
Experience Required:
·                     Relevant Degree
·                     Minimum of 2 years Experience in a similar role.
3. Accounts Assistant

Responsibilities
·                     Maintain Purchase Ledger
·                     Maintain Cash Books accounting
·                     Maintain and control petty cash disbursement.
·                     Receive and check suppliers invoices and post to the Purchase ledger
·                     Effect payments to suppliers as per credit arrangements.
·                     Reconcile creditors monthly statements to purchase ledger balances.
·                     Write all cheque payments and post to cash book
·                     Effect payments of PAYE and other statutory deductions and file all required returns with Authorities.
·                     Prepare other financial reports as required by Management from time to time.
Education & Experience
·                     Min "O" Level with Grade C+ (C in Maths and English)
·                     Professional: CPA 1 or equivalent
·                     Experience: 2 years minimum working experience in a similar role
4. HR Assistant

Responsibilities
·                     recruiting and staffing logistics;
·                     performance management and improvement tracking systems;
·                     employee orientation, development, and training logistics and recordkeeping;
·                     assisting with employee relations;
·                     company employee communication;
·                     compensation and benefits administration and recordkeeping;
·                     employee safety, welfare, wellness, and health reporting; and
·                     employee services;
·                     maintaining employee files and the HR filing system;
·                     assisting with the day-to-day efficient operation of the HR office
·                     PAYE and NHIS / NSSF
Education and Experience
·                     High School Mean Grade C (Required)
·                     College Diploma / HR / Admin (Desired)
5. Receptionist / Administration Assistant

Main Job Tasks and Responsibilities;
·                     answer telephone, screen and direct calls
·                     take and relay messages
·                     provide information to callers
·                     greet persons entering organization
·                     direct persons to correct destination
·                     deal with queries from the public and customers
·                     ensures knowledge of staff movements in and out of organization
·                     general administrative and clerical support
·                     prepare letters and documents
·                     receive and sort mail and deliveries
·                     schedule appointments
·                     maintain appointment diary either manually or electronically
·                     organize meetings
·                     tidy and maintain the reception area
Education and Experience
·                     High School Mean Grade C (Required)
·                     College Diploma / Secretarial / Admin (Desired)
·                     knowledge of administrative and clerical procedures
·                     knowledge of computers and relevant software applications
·                     knowledge of customer service principles and practices
·                     keyboard skills
Key Competencies
·                     verbal and written communication skills
·                     professional personal presentation
·                     customer service orientation
·                     information management
·                     organizing and planning
·                     attention to detail
·                     initiative
·                     reliability
·                     stress tolerance
Interested candidates are requested to send all CVs and a covering letter indicating which position is being applied for to : jobhuntkenya@gmail.com.

Shortlisted Candidates will be contacted for an interview.
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