Marketing Executive
The key responsibilities of this role will include but not limited to: -
Planning and prioritizing marketing activities and customer/prospect contact towards achieving agreed marketing targets
Responsible for planning marketing and CSR activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities and evaluating and analyzing marketing campaigns
Monitoring and reporting on market and competitor activities and provide relevant reports and information.
Implementing the processes of developing of profitable business and sustainable relationships internally and externally.
Qualifications and Skills
The key responsibilities of this role will include but not limited to: -
Planning and prioritizing marketing activities and customer/prospect contact towards achieving agreed marketing targets
Responsible for planning marketing and CSR activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities and evaluating and analyzing marketing campaigns
Monitoring and reporting on market and competitor activities and provide relevant reports and information.
Implementing the processes of developing of profitable business and sustainable relationships internally and externally.
Qualifications and Skills
- Degree in business or marketing related discipline
- Proficiency in computers
- Experience in marketing, PR and communications an added advantage
- Creative mind
Customer Service Executive
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Interacting with customers to provide information in response to inquiries about products or services
- Keeping records of transactions and update and maintaining databases of information.
- Updating Customer Relationship Management database of the organization with new information
- Ensures that client issues (inquiries & complaints) are dealt with in an efficient manner, informing the relevant personnel of any problems that may arise.
- Filing of customer correspondence
Qualifications and Skills
- Degree in business or marketing/customer service related discipline
- Certificates in customer service are an added advantage.
- Proficiency in computers
Core Competencies
- Spontaneous, mature, and friendly personality.
- Must be intelligent with ability to handle diverse customers.
- Must have good communication, interpersonal and computer skills.
- Should have good client relation skills.
- problem analysis and problem-solving
- attention to detail and accuracy
- pro-active in nature