Assistant Operations Manager Job in Ghana

Our client, BMMI, is headquartered in the Kingdom of Bahrain and has international operations spanning three continents.

BMMI is a diversified retail, distribution, contract services and supply group, supported by a world class integrated logistics capability.

The position is open to qualifying candidates and will be located in a mining camp in Ghana.

Nationality is not an issue.

Job Purpose

The selected candidate will assist in the management of operations within a defined operational and financial structure. They will be expected to deliver excellence in service standards, contractual compliance as per agreed profit targets.

Key Accountabilities

• Follow all applicable policies and procedures required for the successful execution of the job.
• Follow the IMS Policy and meet the requirements of the organization’s Integrated Management System which is compliant to international standards for Quality (ISO 9001), Food Safety (ISO 22000), Occupational Health & Safety (OHSAS 18001), and Environmental Management System (ISO 14001).
• Make recommendations for continual improvement and support improvement initiatives the company undertakes.
• Management of the Operation to the agreed budget and adherence to all Company policies and Procedures as they relate to Finance, HR, Admin and Operations (Quality and HSE)
• To achieve and maintain Contract Compliance at all times
• Maintain excellent Client Relationships as may be gauged through Customer Satisfaction Surveys
• Ensure that all end of month returns are sent on time and that any delays for operational reasons are communicated in a timely manner
• Meet with senior client representatives on a regular basis to discuss both current and future business and ensure that the content of meetings is communicated to concerned parties and all issues are resolved in a timely manner
• Ensure that all client policies and procedures are implemented and adhered to and where possible ensure that the Company’s own standard exceeds the client’s
• Monitor purchases and logistics to the locations and ensure that all supply and logistic issues are communicated to the purchasing department
• Ensure that all personnel perform to the highest possible levels, that their welfare and security are taken as a priority and that key personnel have a personal development plan
• Recruitment of staff using the company terms and conditions specified for each grade, identifying personnel for internal promotion and planning and institute training programmes if required.
• Identify key areas within the operation that can be improved, thus enhancing customer satisfaction
• Identify new business opportunities in the country and monitor client activity in new territories in order to secure new business and help to compile tender documentation
• Be involved in new company initiatives with other members of the team

Qualifications, Experience, & Skills

The ideal candidate will be expected to have:

• A Diploma or Degree in Hospitality or Business
• Contract management and Project management skills
• Thorough knowledge of Cost Control, Food Production & Service
• Good knowledge of Personnel Management
• Be Self Motivated, Independent and Resourceful, Honest and Open in communication; with strong leadership skills
• Experience in Hospitality and Facility Management in a Contract Environment
• Experience in other parts of Africa and/or Remote Sites

Application Process

Interested candidates should submit their applications on e-mail, together with the latest copy of CV, telephone number and details of their current remuneration to: recruit@idp-ea.com on or before Wednesday 15th February 2012.

A good package that comprises a basic salary, free accommodation, food, telephone, annual bonus, medical scheme, and paid leave will be provided.