Our client, a Nairobi based firm dealing with Information and Communication Technology, is looking forward to hiring a Customer Service Representative.
Duties and Responsibilities
Duties and Responsibilities
- Interacting with customers to provide information in response to inquiries about products or services
- Handling and resolving customer complaints.
- Helping customers in deciding what types of products or services would best suit their needs.
- Keeping records of transactions and update and maintaining databases of information.
- Entering information in to computers as they speak to clients
Qualifications
- A minimum of a diploma in marketing
- A certificate in customer service is an added advantage.
- Proficiency in computers
Required skills
- Spontaneous, mature, and friendly personality.
- Must be intelligent with ability to handle diverse customers.
- Must have good communication, interpersonal and computer skills.
- Should have good customer service skills.
- Good keyboard skills.
Please indicate current or last salary.
The Recruiting Manager
Corporate staffing Services
Suite 3, 13th Floor, Development house, Moi Avenue, Nairobi.
Via email to: jobs@corporatestaffing.co.ke
N.B: We do not charge any fee for receiving your CV in our database no for interviewing
