Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront
of the industry and always seek to attract and retain talented, creative
and innovative team players who are excited by the opportunity of
pushing the frontiers of this evolving technology, growing our services,
exciting our customers and contributing to our community.
Vodafone Global Enterprise
As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region.
As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region.
East Africa has been
identified due to its highly skilled and highly educated workforce with
an operating environment conducive to international business.
This partnership will not
only position our Enterprise offering strategically to ensure growth
and market dominance, but will also guarantee job creation.
We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise.
In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Africa Mobile Specialist
Ref: EBUVGEA_AMS__JAN_2013
Role purpose;
Reporting to the Regional
Sales Manager, the job holder will manage the regional customer
relationship for multiple nominated Vodafone Global Enterprise customer
accounts across the African continent including Vodafone OpCo’s,
affiliates, partners and other third parties.
The job holder will also
drive profitable global revenue contribution and increased market share
from integrated products, services and mobile solution offerings.
Key responsibilities will be;
Key responsibilities will be;
- Responsible for the pan-Africa account management of specific nominated Vodafone Global Enterprise accounts and delivery of profitable, long term business of those accounts to Vodafone;
- Ensures delivery of all Pan-Africa financial targets including revenue and Total Contract Value (TCV), and gross margin;
- Ensure sales and Net Promoter Score (NPS) targets are achieved;
- Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers in all countries across the African continent;
- Works with global and regional third parties to identify & qualify new opportunities’
- Work with relevant VGE Global Account Manager (GAM) to agree sales strategy and responsibilities within each account;
- Work together with VGE GAMs & NAMs to develop action plans to ensure account strategies are executed upon;
- Collaborates on the service relationship with Customers, OpCo’s and Partner Network customer base, agrees and ensure delivery of agreed service levels;
- Identifies cross sell and up sell opportunities for fixed and mobility services specific to customer industry;
- As part of Vodafone Global Enterprise team, responsible for representing customer view and insight for product decision mix and product and proposition mix roadmap for customers;
- Stays industry aware and Influences and collaborates on Global Marketing product development Strategy / IMP for nominated accounts specific propositions and pricing;
- Oversees new product, services and mobile solutions into account and works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts
- Inputs to decisions on new propositions, product mix and services for customers.
The ideal candidate should possess the following skills & competencies;
- Bachelor’s Degree in Engineering or Business related degree;
- 5+ years’ Experience of working for a blue chip multi-national organisation;
- 3+ years engaging with customers in multiple countries inside and outside the African continent;
- Extensive track record of global accounts/ enterprise solution selling within multi-national companies (in at least one of Must have P&L experience the following areas – communications service provider, technology, financial, pharmaceutical, professional services sectors);
- Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context;
- Experience in complex change management in a technological context
- Team player, strong influence and relationship management skills, customer centric;
- Strong communication and decision making skills – ability to balance conflicting interests;
- International/Regional business appreciation and expertise– lived and worked in region countries for large amount of time;
- Strong interpersonal skills with proven track record of results working in a multi-cultural environment across multiple time zones;
If you feel that you are
up to the challenge and possess the necessary qualification and
experience please send your resume and application letter indicating
your experience and why you are the most suitable candidate for the role
clearly quoting the job title to the address below.
The deadline for application is Friday the 18th January, 2013.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
